The Influence of Organizational Factors and Customer Orientation on Hotel Performance through Hotel Customer Orientation Agility in Star-Rated Hotels in Central Java. JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah, [S. l.], v. 11, n. 1, p. 67–81, 2026. DOI: 10.24815/sejarah.v11i1.405. Disponível em: https://ejournal.yaydi.com/index.php/jimps/article/view/405. Acesso em: 21 mar. 2026.